The front office your practice deserves, HIPAA included.
Judi answers every patient call, books into your real schedule, collects intake before the visit, and keeps protected health information protected, with a BAA you sign online in minutes.
- Signed BAA included
- Enforced MFA
- Answers 24/7
Priya Natarajan
Incoming call · Saturday, 7:41 PM
Judi
Hi, this is Judi at Cedar Grove Wellness. Dr. Reyes has Tuesday at 10:30 open for a new patient visit. Shall I book it and text you the intake forms?
New patient record
Visit booked
Tue · 10:30 AM · Dr. Reyes
Intake packet
Sent · signed before the visit
Call transcript
Filed to the record
Confirmation
Texted to Priya
One call, answered and filed. No sync, no retyping, no sticky note.
Where practices lose patients, Judi steps in
The moments that quietly cost a clinic its growth are exactly the moments a front office should own.
Saturday, 7:41 PM
Priya Natarajan
Missed call
Daniel Okafor
Missed call
Grace Whitfield
Missed call
After-hours calls become someone else's patients
New patients call at 7pm and book with whoever picks up. Voicemail is where they go to change their mind.
Illegible · retype required
New patient packet
Intake happens on a clipboard in the waiting room
Paper forms arrive late, half-legible, and someone still has to retype every field before the visit can start. Judi sends the packet when the visit books, signed before anyone arrives.
Front-office turnover resets everything
Every departure takes the phone script, the scheduling quirks, and the follow-up habits with it. Judi is trained once, on your practice, and never hands in notice.
Front office playbook
Last updated by a receptionist who left in March
Knowledge base current
with Judi, same day
One hire for the whole patient journey
Judi lives inside the system she is booking into, so every call, form, signature, and payment lands in one record.
Judi answers patient calls
Every call picked up on the first ring, around the clock. Judi answers questions from your practice's own knowledge base, captures new patient details, transfers to your team when it matters, and transcribes voicemail when it doesn't.
- 24/7 answering, including lunch rushes and holidays
- Warm transfer to staff for the calls that need a human
- Every conversation transcribed and saved to the record
Judi books visits into your real schedule
Services, providers, and availability live in hireJudi, with two-way Google and Outlook calendar sync. Judi offers real open slots, confirms, reminds, and reschedules without back-and-forth.
- Two-way calendar sync per provider, no double-booking
- Automatic appointment reminders that cut no-shows
- A booking page and embeddable widget for your website
Incoming call
Sarah Chen · +1 (864) 555-0148
Choosing service
What can we help with?
Judi collects intake before the visit
Intake packets go out when the appointment books: forms, consents, and documents, completed and signed before the patient arrives. Kiosk mode covers the waiting room, and the AI document digitizer turns your existing PDFs into fillable forms.
- Intake packets with e-signatures, completed ahead of the visit
- Kiosk mode for the tablet at your front counter
- Superbills with ICD-10 codes and Stripe payment when you bill
Sarah Chen
Captured from call · booking
Marcus Lee
Captured from web chat
Ava Torres
Intake form completed
The only HIPAA receptionist you can turn on yourself
Most HIPAA answering still starts with a sales call and a setup fee. Not here. Turn on real controls and a real BAA yourself, and go live in minutes. One honest caveat: hireJudi is your front office, not an EHR, and it never pretends to be one.
- Envelope encryption on sensitive fields
- Enforced multi-factor authentication
- Immutable, tamper-evident audit logs
- Role-based access for every teammate
- PII redaction on AI phone calls
- Automatic session timeouts
Full details on the security page.
Sign your BAA in minutes
- 1
Create your account
Sign up online and choose Judi Practice.
- 2
Review your BAA
Read the agreement in the same e-sign flow your clients use.
- 3
Get your countersigned PDF
Signed and stored in your account, ready for your records.
Your clinical stack stays your clinical stack
The healthcare tools you already run stay put. Judi can hand off through Keragon after your organization attests its own current Keragon BAA.
Judi can hand off to clinical tools through Keragon. PHI use is not automatic: your organization must have its own current Keragon BAA and record that attestation in hireJudi. Support and test connections remain non-PHI.
Comparing options for your clinic? hireJudi vs Ruby and vs AI answering services.
How Judi starts at your practice
From sign-up to answering your patients: no implementation project, no sales cycle, no setup fees.
Capture
Judi answers every call and chat, qualifies the lead, and never lets one slip to voicemail.
Onboard
Intake forms and the AI document digitizer turn messy paperwork into clean, structured records.
Next available
Tue · 10:30 AM
Book
Appointments land on your synced calendar and confirm automatically, with no back-and-forth.
$240 paid
Get paid
Collect signatures with free e-sign and consultation fees through Stripe, all in one flow.
Healthcare questions, answered
Hire your front office.
Judi answers your patients tonight, and your BAA is signed before she picks up.